Barracuda Appliance Configuration Backup to Cloud – Service Disruption
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 07, 2025 - 13:46 UTC
Investigating - We are currently investigating an issue where some customers may see the error message "File upload failed" when attempting to back up their Barracuda Appliance configurations to the cloud. This may result in configuration backups not completing successfully. We will provide an update as soon as more information is available.
Aug 04, 2025 - 18:38 UTC
Uptime over the past 90 days. View historical uptime.
Appliance Control Operational
90 days ago
100.0 % uptime
Today
Web Interface ? Operational
90 days ago
100.0 % uptime
Today
Device Connections Operational
Cloud backups ? Operational
Appliance Updates Operational
Backup Service Operational
Web Interface Operational
Email Alerts / Reports Operational
Offsite Transfers Operational
BarracudaCentral.org Operational
BarracudaONE Operational
90 days ago
100.0 % uptime
Today
BarracudaONE Web App Operational
90 days ago
100.0 % uptime
Today
Cloud Archiving Service Operational
Web Interface Operational
End-user Access Operational
Mail Processing Operational
Exchange Integration Operational
PST Import Operational
Retention Operational
Cloud to Cloud Backup Operational
90 days ago
100.0 % uptime
Today
Web Interface Operational
Office 365 Integration Operational
Cloud to Cloud Backups Operational
90 days ago
100.0 % uptime
Today
Cloud Control Operational
CloudGen Access Operational
90 days ago
100.0 % uptime
Today
API EU Operational
90 days ago
100.0 % uptime
Today
API US Operational
90 days ago
100.0 % uptime
Today
Enterprise Console EU Operational
90 days ago
100.0 % uptime
Today
Enterprise Console US Operational
90 days ago
100.0 % uptime
Today
CloudGen Firewall Operational
Advanced Threat Protection Operational
Web Categorization Service Operational
Download Portal ? Operational
Licensing Operational
Zero Touch Deployment (ZTD) ? Operational
SecureEdge Operational
90 days ago
100.0 % uptime
Today
Zero Touch Deployment (ZTD) Operational
90 days ago
100.0 % uptime
Today
Configuration Service Operational
90 days ago
100.0 % uptime
Today
Advanced Threat Protection Operational
90 days ago
100.0 % uptime
Today
Web Categorization Service Operational
90 days ago
100.0 % uptime
Today
Download Portal Operational
90 days ago
100.0 % uptime
Today
Licensing Operational
90 days ago
100.0 % uptime
Today
Edge Service EMEA ? Operational
90 days ago
100.0 % uptime
Today
Edge Service US ? Operational
90 days ago
100.0 % uptime
Today
Edge Service APAC ? Operational
90 days ago
100.0 % uptime
Today
Identity Management Operational
90 days ago
100.0 % uptime
Today
Reporting Service Operational
90 days ago
100.0 % uptime
Today
Cloud Protection Layer for ESG ? Operational
Content Shield Operational
90 days ago
100.0 % uptime
Today
US - Web Interface Operational
90 days ago
100.0 % uptime
Today
US - Content Filtering Operational
90 days ago
100.0 % uptime
Today
EU - Web Interface Operational
90 days ago
100.0 % uptime
Today
EU - Content Filtering Operational
90 days ago
100.0 % uptime
Today
Corporate Website Operational
Campus Operational
Blog Operational
www Operational
Community Operational
Data Inspector Operational
90 days ago
100.0 % uptime
Today
ECHOplatform Operational
Email Gateway Defense Operational
90 days ago
99.94 % uptime
Today
Mail Delivery ? Operational
90 days ago
99.89 % uptime
Today
User Interface ? Operational
90 days ago
100.0 % uptime
Today
Email Security Gateway Appliance Operational
90 days ago
100.0 % uptime
Today
Email Processing Operational
90 days ago
100.0 % uptime
Today
Incident Response Operational
Dashboard UI Operational
Email Processing Operational
Impersonation Protection (formerly Sentinel) Operational
Email Processing Operational
Dashboard UI Operational
Message Archiver Operational
Cloud Replication Operational
Cloud Federated Search Operational
Security Awareness Training Operational
Support Phone System Operational
View - Cloud Email Archive Operational
EMEA | nest1-view-eu | viewarchive.co.uk ? Operational
APAC | nest1-view-au | au.viewarchive.com ? Operational
US | nest1-view-us | viewarchive.com ? Operational
US | im1-view-us | ? Operational
US | rack1-view-us | ? Operational
Vulnerability Manager/Vulnerability Remediation Service Operational
User Interface ? Operational
Scan Engine ? Operational
Web Security Service Operational
Management Web UI Operational
Traffic Processing Operational
WSA Service Test Operational
WAF Active DDoS Prevention Service ? Operational
Management Web UI Operational
Traffic Flow Operational
WAF-as-a-Service Operational
90 days ago
100.0 % uptime
Today
Configuration Propagation ? Operational
Traffic Processing ? Operational
Management Web UI Operational
Logging ? Operational
90 days ago
100.0 % uptime
Today
XDR Operational
90 days ago
100.0 % uptime
Today
XDR Dashboard Operational
90 days ago
100.0 % uptime
Today
XDR Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 9, 2025

No incidents reported today.

Aug 8, 2025

No incidents reported.

Aug 7, 2025

Unresolved incident: Barracuda Appliance Configuration Backup to Cloud – Service Disruption.

Aug 6, 2025
Barracuda Managed XDR Service - Planned Maintenance
Resolved - The engineering team has successfully completed the scheduled maintenance, ensuring that events through the XDR Collector Appliance are now flowing seamlessly. We appreciate your patience and understanding during this period.

Should you have any questions, please do not hesitate to contact support@barracuda.com.
Aug 6, 22:33 UTC
Update - Our engineering team has rolled back the change and postponed the planned maintenance by one week to provide additional lead time for partners to update their firewall rules. We have rescheduled the planned maintenance for August 6, 2025, at 3 PM ET
Aug 1, 14:54 UTC
Update - This is a reminder that tomorrow, July 30, 2025, at 3:00pm EDT, we will be upgrading the Barracuda Managed XDR Collector Appliance infrastructure.
To ensure your log ingestion service remains operational after the infrastructure change, please add a firewall rule to permit outbound traffic elastic-agent-on-prem.ingest.skoutsecure.com on TCP port 5044, similar to the preexisting system’s URL: a96190b49bd294a5fbb3725ff20aab78-c7f64fe7557a87d2.elb.us-east-1.amazonaws.com:5044). Given the timeline, please ensure this update is completed your earliest convenience.
Please continue to permit outbound access through your firewall to the preexisting system URL as well, until this planned maintenance is complete.
Please contact support@barracuda.com with any questions.
Jul 29, 14:42 UTC
Identified - Our engineering team will be upgrading the Barracuda Managed XDR Collector Appliance infrastructure on July 30, 2025 at 3:00pm EDT.
To ensure your log ingestion service remains operational after the infrastructure change, please add a firewall rule to permit outbound traffic to elastic-agent-on-prem.ingest.skoutsecure.com on TCP port 5044, similar to the preexisting system’s URL: a96190b49bd294a5fbb3725ff20aab78-c7f64fe7557a87d2.elb.us-east-1.amazonaws.com:5044. Given the timeline, please ensure this update is completed your earliest convenience.

Barracuda will continue to use both the new and preexisting systems. Therefore, please continue to permit outbound access through your firewall to the preexisting system URL.

Please contact support@barracuda.com with any questions
Jul 11, 13:38 UTC
Aug 5, 2025

No incidents reported.

Aug 4, 2025
Aug 3, 2025

No incidents reported.

Aug 2, 2025

No incidents reported.

Aug 1, 2025
Barracuda XDR - Service Disruption
Postmortem - Read details
Aug 5, 21:47 UTC
Resolved - Our engineering team has worked with Datalake cloud vendor to implement a solution to address this issue. Post the fix rollout, o365 events ingestion process is fully operational in these 2 impacted regions.
Aug 1, 23:00 UTC
Investigating - Barracuda XDR is currently experiencing an issue with the ingestion of O365 events, which may cause delays and affect customers in the US and EU regions. Our engineering team is diligently collaborating with our Datalake cloud vendor to pinpoint the cause and implement a resolution. We understand the potential impact on your business and are committed to restoring full functionality as swiftly as possible. We will provide further updates once the solution is in place. Thank you for your patience and understanding.
Aug 1, 19:34 UTC
Jul 31, 2025

No incidents reported.

Jul 30, 2025
Barracuda Cloud Archiving (BCAS) - Web Interface - Inoperable Search in EU and Australia
Resolved - This incident has been resolved.
Jul 30, 20:14 UTC
Monitoring - The issue has been resolved. We are monitoring the system. Thank you for your patience as the system recovers.
Jul 29, 19:19 UTC
Identified - We are investigating an issue that is affecting the web interface in the EU and AU regions. We are working to resolve the issue. Search queries may be inoperable until this issue is resolved.
Jul 29, 14:31 UTC
SecureEdge Maintenance
Completed - The scheduled maintenance has been completed.
Jul 30, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 13:00 UTC
Scheduled - We are adding new features to the SecureEdge platform.
No downtime is expected during the update and site devices will be unaffected during this process.
Jul 30, 08:59 UTC
Jul 29, 2025
Jul 28, 2025
Barracuda Backup (BBS) Maintenance - All Regions
Completed - The scheduled maintenance has been completed.
Jul 28, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 14:00 UTC
Update - The maintence window will be pushed back to Monday, July 28th.
Jul 25, 13:16 UTC
Scheduled - We will be undergoing scheduled maintenance on Barracuda Backup (BBS) at this time. The maintenance window is expected to last for no more than 1 hour and will cause a delay in statistics and reporting in the user interface, as well as a delay in the offsite replication to Barracuda Cloud storage. Restore jobs from the web interface will also be impacted. As a workaround, restore jobs can be initiated from the local interface using the IP address of the backup appliance. All scheduled backup jobs will continue to function normally.
Jul 11, 20:13 UTC
Jul 27, 2025

No incidents reported.

Jul 26, 2025

No incidents reported.

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