Barracuda Incident Response - Service Degradation
Identified - The issue has been identified and a fix is being implemented.
Oct 02, 2025 - 17:18 UTC
Investigating - We have identified an issue that is affecting Incident Response. We are working to resolve the issue. The ability to search for emails and create incidents may be affected by this issue.
Oct 02, 2025 - 13:58 UTC
Uptime over the past 90 days. View historical uptime.
Appliance Control Operational
90 days ago
100.0 % uptime
Today
Web Interface ? Operational
90 days ago
100.0 % uptime
Today
Device Connections Operational
Cloud backups ? Operational
Appliance Updates Operational
Backup Service Operational
Web Interface Operational
Email Alerts / Reports Operational
Offsite Transfers Operational
BarracudaCentral.org Operational
BarracudaONE Operational
90 days ago
100.0 % uptime
Today
BarracudaONE Web App Operational
90 days ago
100.0 % uptime
Today
Cloud Archiving Service Operational
Web Interface Operational
End-user Access Operational
Mail Processing Operational
Exchange Integration Operational
PST Import Operational
Retention Operational
Cloud to Cloud Backup Operational
90 days ago
100.0 % uptime
Today
Web Interface Operational
Office 365 Integration Operational
Cloud to Cloud Backups Operational
90 days ago
100.0 % uptime
Today
Cloud Control Operational
CloudGen Access Operational
90 days ago
100.0 % uptime
Today
API EU Operational
90 days ago
100.0 % uptime
Today
API US Operational
90 days ago
100.0 % uptime
Today
Enterprise Console EU Operational
90 days ago
100.0 % uptime
Today
Enterprise Console US Operational
90 days ago
100.0 % uptime
Today
CloudGen Firewall Operational
Advanced Threat Protection Operational
Web Categorization Service Operational
Download Portal ? Operational
Licensing Operational
Zero Touch Deployment (ZTD) ? Operational
SecureEdge Operational
90 days ago
100.0 % uptime
Today
Zero Touch Deployment (ZTD) Operational
90 days ago
100.0 % uptime
Today
Configuration Service Operational
90 days ago
100.0 % uptime
Today
Advanced Threat Protection Operational
90 days ago
100.0 % uptime
Today
Web Categorization Service Operational
90 days ago
100.0 % uptime
Today
Download Portal Operational
90 days ago
100.0 % uptime
Today
Licensing Operational
90 days ago
100.0 % uptime
Today
Edge Service EMEA ? Operational
90 days ago
100.0 % uptime
Today
Edge Service US ? Operational
90 days ago
100.0 % uptime
Today
Edge Service APAC ? Operational
90 days ago
100.0 % uptime
Today
Identity Management Operational
90 days ago
100.0 % uptime
Today
Reporting Service Operational
90 days ago
100.0 % uptime
Today
Cloud Protection Layer for ESG ? Operational
Content Shield Operational
90 days ago
100.0 % uptime
Today
US - Web Interface Operational
90 days ago
100.0 % uptime
Today
US - Content Filtering Operational
90 days ago
100.0 % uptime
Today
EU - Web Interface Operational
90 days ago
100.0 % uptime
Today
EU - Content Filtering Operational
90 days ago
100.0 % uptime
Today
Corporate Website Operational
Campus Operational
Blog Operational
www Operational
Community Operational
Data Inspector Operational
90 days ago
100.0 % uptime
Today
ECHOplatform Operational
Email Gateway Defense Operational
90 days ago
99.94 % uptime
Today
Mail Delivery ? Operational
90 days ago
99.89 % uptime
Today
User Interface ? Operational
90 days ago
100.0 % uptime
Today
Email Security Gateway Appliance Operational
90 days ago
100.0 % uptime
Today
Email Processing Operational
90 days ago
100.0 % uptime
Today
Incident Response Degraded Performance
Dashboard UI Operational
Email Processing Degraded Performance
Impersonation Protection (formerly Sentinel) Operational
Email Processing Operational
Dashboard UI Operational
Message Archiver Operational
Cloud Replication Operational
Cloud Federated Search Operational
Security Awareness Training Operational
Support Phone System Operational
View - Cloud Email Archive Operational
EMEA | nest1-view-eu | viewarchive.co.uk ? Operational
APAC | nest1-view-au | au.viewarchive.com ? Operational
US | nest1-view-us | viewarchive.com ? Operational
US | im1-view-us | ? Operational
US | rack1-view-us | ? Operational
Vulnerability Manager/Vulnerability Remediation Service Operational
User Interface ? Operational
Scan Engine ? Operational
Web Security Service Operational
Management Web UI Operational
Traffic Processing Operational
WSA Service Test Operational
WAF Active DDoS Prevention Service ? Operational
Management Web UI Operational
Traffic Flow Operational
WAF-as-a-Service Operational
90 days ago
100.0 % uptime
Today
Configuration Propagation ? Operational
Traffic Processing ? Operational
Management Web UI Operational
Logging ? Operational
90 days ago
100.0 % uptime
Today
XDR Operational
90 days ago
99.98 % uptime
Today
XDR Dashboard Operational
90 days ago
100.0 % uptime
Today
XDR Service Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 2, 2025

Unresolved incident: Barracuda Incident Response - Service Degradation.

Oct 1, 2025

No incidents reported.

Sep 30, 2025
Barracuda Backup
Resolved - This incident has been resolved.
Sep 30, 14:20 UTC
Monitoring - A fix has been implemented for most of the affected customers. If you are still experiencing issues with backups or restores and are on a firmware version older than 6.5.01, refer to this campus article for more details:

https://campus.barracuda.com/product/backup/doc/715938914/bbs-incident-09-25-2025
Sep 26, 01:11 UTC
Identified - Our engineering team has identified an issue affecting Barracuda Backup data sources that utilize the Barracuda Backup Agent for a certain set of customers.

Engineering has begun efforts to resolve the issue. We will provide another update and notify you as soon as the solution has been put in place.
Sep 24, 19:57 UTC
Sep 29, 2025
WAF-as-a-Service Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Sep 29, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 07:00 UTC
Scheduled - WAF-as-a-Service will be undergoing a scheduled maintenance on the cloud infrastructure. We are expecting no downtime or impact to traffic processing or log propagation during this maintenance.
Sep 27, 05:22 UTC
Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025
BarracudaONE Service Degradation
Resolved - This incident has been resolved.
Sep 26, 16:55 UTC
Investigating - We are currently investigating an issue causing product and protection summary information to fail to load in the BarracudaONE home page.
Sep 26, 13:26 UTC
Sep 25, 2025

No incidents reported.

Sep 24, 2025
Sep 23, 2025

No incidents reported.

Sep 22, 2025
Barracuda XDR - Service Disruption
Resolved - This incident has been resolved, and the impacted services are fully operational.
Sep 22, 18:29 UTC
Monitoring - Our engineering team has successfully implemented a solution to address this issue, and we will continue to monitor the situation to ensure that the affected services remain fully operational.
Sep 22, 17:16 UTC
Identified - Barracuda XDR has encountered an issue with events ingestion and signals detection, which may result in delayed ingestion and signals generation. Our engineering team has identified the root cause and is diligently working on a resolution. We understand the potential impact on your business and are committed to restoring full functionality as swiftly as possible. We will provide further updates once the solution is in place. Thank you for your patience and understanding.
Sep 22, 16:01 UTC
Sep 21, 2025

No incidents reported.

Sep 20, 2025

No incidents reported.

Sep 19, 2025

No incidents reported.

Sep 18, 2025

No incidents reported.

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