ConnectWise Manage Billing

Incident Report for Barracuda Networks

Resolved

This incident has been resolved.
Posted Nov 24, 2023 - 01:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 22, 2023 - 19:05 UTC

Identified

We are aware that Barracuda MSP Partners are not receiving ConnectWise Manage Billing Updates. We are investigating the issue and working towards a resolution. We sincerely apologize for any inconvenience that this may cause to you. For assistance, please contact Barracuda MSP Partner Support.
Posted Nov 22, 2023 - 15:03 UTC
This incident affected: ECHOplatform.
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